"Guaranteed Best Rates" We will beat any written estimate!
At Box Doctor Moving & Storage, LLC, we understand the importance of a smooth and stress-free moving experience. That's why we've been dedicated to providing top-notch moving services to our clients in Overland Park, Shawnee, Lenexa, Olathe, KS, and Lee's Summit, MO since 1990.
Our Story
As a family-owned and operated business, we've built a reputation for trust, reliability, and exceptional customer service. Our founder, Andy Holmes, has over 30 years of experience in the moving industry and has passed down his expertise to his team of experienced professionals. We're fully licensed and insured, and our team is committed to treating your possessions with the utmost care and respect.
Our Services
We offer a wide range of moving services to cater to your unique needs. Whether you're moving residentially or commercially, we've got you covered. Our services include:
- Residential Household Moves
- Commercial Office Moves
- Fine Art and Antique Moving, Packing, and Shipping
- Furniture Moving Services
- Storage Solutions
- Discount Junk Removal Services
What Sets Us Apart
At Box Doctor Moving & Storage, LLC, we pride ourselves on our attention to detail and commitment to customer satisfaction. We understand that every move is unique, and we take the time to tailor our services to your specific needs. We're not just a moving company - we're a partner in your moving journey.
Meet Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional customer service. From our owner, Andy, to our moving specialists, Sheldon and Spencer, we're committed to making your move as smooth and stress-free as possible.
Poor Quality Service
The reviews for Box Doctor are highly critical, with several customers sharing their negative experiences. The main issues reported include:
Unreliable and Unprofessional Behavior
Several reviews mention that the company shows up late or doesn't show up at all, leaving customers waiting and frustrated. Some customers report being hung up on or ignored when trying to get answers or resolve issues.
Overpromising and Underdelivery
Many customers mention that they were quoted low prices and promised a certain level of service, only to find out that the actual cost and quality of service were far from what was promised.
Poor Communication
Reviews highlight a lack of communication and transparency from the company, with customers feeling like they were left in the dark about their moves.
Lost or Damaged Belongings
Some customers reported that their belongings were lost or damaged during the moving process, with one customer mentioning that their fragile items were stored in an open field instead of a controlled temperature environment.
Inexperienced Workers
One review mentions that the movers brought a truck that was too small for the job, requiring multiple trips and adding to the overall cost.
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