Store Your Belongings With Us!
At Southwest Storage, we understand that storing your belongings can be a daunting task. That's why we're committed to providing a simple, hassle-free self-storage experience for all of our customers in Rochester & Stewartville, MN. Our state-of-the-art self-storage facility is designed to provide you with the peace of mind knowing that your belongings are safe and secure.
Our Facilities
Our facility is equipped with the latest technology to ensure the security and safety of your belongings. Our facility features digital surveillance, optimal lighting, and a well-maintained park for your convenience. Our storage units are clean, secure, and ready for rent at a moment's notice. With a variety of unit sizes and types to choose from, we can accommodate any storage need.
Our Commitment to Security
At Southwest Storage, we take the security of our facility very seriously. We understand that your belongings are valuable to you, and we're committed to providing a secure environment for their storage. Our facilities are equipped with digital surveillance, on-site security, and online bill pay to ensure that your belongings are protected at all times.
Our Promise to You
At Southwest Storage, we're committed to providing you with a hassle-free self-storage experience. We're dedicated to providing you with a clean, secure, and ready-to-rent self-storage unit. Our friendly staff is always available to answer any questions you may have or to assist you with your storage needs.
Our Services
- Online rentals and online bill pay
- Digital surveillance and on-site security
- Clean, secure, and ready-to-rent storage units
- Variety of unit sizes and types to choose from
- Access to your belongings 6 a.m. to 9 p.m.
- Online bill pay for your convenience
Get Started Today
Renting a storage unit has never been easier. With Southwest Storage, you can rent your unit online and manage your account 24/7 from the comfort of your own home. Our website makes it easy to reserve your unit, pay your bill, and access your account information at any time.
Ownership and Customer Service Issues
Several users have reported poor experiences with the ownership and customer service of Southwest Storage. Mike Craft, a 1-star reviewer, claims that the new ownership has no customer service and that they have had the worst experience ever.
Problems with Billing and Refunds
Mike Craft also reports issues with automatic withdrawals, being charged for a unit he didn't have, and not receiving refunds for the extra charges. He was even locked out of his unit and blamed for the issue.
Positive Experiences
On the other hand, Craig Birkett and Richard Riley have had positive experiences with Southwest Storage. They praise the facility's security, cleanliness, and fair pricing. Bernie's service was also highlighted as impeccable.
Security and Amenities
The facility is described as state-of-the-art, secure, and well-maintained, with video monitoring and abundant lighting.
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