Secure, Safe, and State of the Art! Self Storage Units
At State Street Storage, we pride ourselves on being Orem's brand new state-of-the-art self storage facility. Our goal is to provide our tenants with the cleanest, most secure storage facility while accommodating every customer's moving and storage needs. We understand that every customer's needs are unique, and we strive to tailor our services to meet those needs.
Our Services
We offer a wide range of storage units in various sizes to accommodate your specific needs. Our units are climate-controlled, ensuring a consistent temperature that will help protect your belongings from damage. We also have large outdoor parking spaces for car, truck, trailer, boat, and RV storage. Our facility is protected by recorded video surveillance and electronic gate access with a security code.
Our self-storage units are clean and affordable, and we offer convenient payment options such as online bill pay and AutoPay. We also offer additional services like Uhaul truck rentals and moving supplies to make your transition smoother. Our facility is open Monday to Saturday, making it easily accessible for our customers.
Unit Options
We offer a variety of storage units to accommodate different sizes and needs. Our units range from 5x5 to 10x40, with prices starting at $55 per month. Our units are designed to be flexible, allowing you to move in and out as your needs change.
Choosing the Right Unit
When selecting the right unit, it's essential to consider two different measurements: square feet and cubic feet. Square feet is the total floor area of the unit, while cubic feet is the total volume of the unit. By taking these measurements into account, you can determine the right unit for your specific needs.
What Our Customers Say
At State Street Storage, we pride ourselves on providing excellent customer service and a clean, secure facility. Our customers agree, with many praising our friendly staff, easy access, and high security. We've had numerous positive reviews, with customers praising our commitment to providing a clean, well-maintained facility with helpful staff.
Our Mission
Our mission at State Street Storage is to provide our tenants with the best possible storage experience. We strive to accommodate every customer's moving and storage needs, ensuring that our facility meets the highest standards of cleanliness, security, and customer satisfaction.
Excellent Customer Service
Several customers have praised the excellent customer service they received from the staff at State Street Storage. Many have mentioned specific employees, such as Ivan and Kresta, who went above and beyond to assist them. The staff has been described as friendly, helpful, and understanding, making the experience of renting a storage unit or a U-Haul truck a positive one.
Issues with Reservation and Rental Process
On the other hand, several customers have reported issues with the reservation and rental process. Some have experienced difficulty in renting a U-Haul truck, with conflicting information provided by staff members. Others have reported problems with the equipment, such as a broken ramp on the truck.
Poor Communication
Poor communication has been a recurring issue for some customers. Some have reported not being provided with necessary information, such as instructions on using the equipment or checking out the truck. Others have had difficulty getting in touch with staff members by phone.
Clean and Secure Facility
Despite some issues, many customers have praised the cleanliness and security of the facility. The storage units have been described as well-maintained and clean, with a sense of security and safety.
Positive and Negative Experiences
Overall, the reviews suggest that State Street Storage has provided some excellent experiences for customers, with friendly and helpful staff. However, some customers have had negative experiences, including issues with the reservation and rental process, poor communication, and equipment problems.
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