Store with Confidence, Store with Vault
At Vault Self Storage, we pride ourselves on providing top-notch self storage services to individuals and businesses in Anaheim, California. Our state-of-the-art facility is designed to provide secure, convenient, and affordable storage solutions to our customers. With a wide range of unit sizes to choose from, we cater to all types of storage needs, from small personal items to large commercial inventory.
Our Mission
Our mission is to provide exceptional customer service, ensuring that our customers have a hassle-free experience when storing with us. We strive to create a secure, clean, and modern storage environment that meets the unique needs of our customers. Our team of friendly and knowledgeable staff is always available to assist you with any questions or concerns you may have.
Amenities and Services
At Vault Self Storage, we offer a range of amenities and services to make your storage experience as smooth as possible. Our facility features:
- Climate-controlled units
- Individual space alarms
- RV and boat storage
- Drive-up access
- Packing supplies and moving equipment
- Online bill pay
- No deposit required
- Moving truck credits available
Our Story
Vault Self Storage Centers have been serving Southern California since 2005. In 2012, we were acquired by the Stor-It Self Storage family of 11 facilities in Southern and Northern California. Our facility in Anaheim is a prime example of our commitment to providing top-quality self storage solutions to our customers.
Overall Experience
The reviewers had mixed opinions about their experiences at Stor-It Vault Self Storage. Some praised the facility's cleanliness, safety, and helpful staff, while others reported negative interactions with the staff, high prices, and poor customer service.
Positive Aspects
Many reviewers praised the facility's cleanliness, safety, and security. Some reviewers appreciated the helpfulness of specific staff members, such as Lupe, Gabriel, Tom, and Anna. Others liked the convenience of the location, the ease of parking, and the variety of storage unit sizes available.
Negative Aspects
Some reviewers reported negative interactions with the staff, including rudeness, lack of social skills, and unhelpfulness. Others complained about the high prices, lack of transparency in pricing, and poor communication. A few reviewers had issues with the facility's policies, such as the restrictions on using the moving truck.
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