Make It An Easy Move - Let Always Moving Move You!
At Always Moving, we take pride in being a family-owned and operated moving company in Rochester, with over 30 years of experience in providing exceptional moving services to individuals and businesses. Our commitment to delivering outstanding care, professionalism, and punctuality has earned us a reputation as the number one moving company in Rochester.
Household Moving Services
We understand the importance of a smooth and seamless relocation experience for our customers. That's why we offer personalized moving services for households of all sizes. Our professionals will handle every aspect of your move, from packing to transportation, to ensure that your belongings are safely and efficiently moved to your new home. Our equipment and tools are always clean and well-maintained, and our staff is trained to handle even the most delicate and valuable items with care.
Office Moving Services
We cater to the specific needs of offices and businesses, providing customized moving services to minimize disruption and ensure a seamless transition. Our team has over 30 years of experience in office moving, and we take pride in our ability to plan and execute complex moves with ease. From disassembling furniture to transporting equipment, we'll take care of every detail to ensure a stress-free move.
Apartment Moving Services
Whether you're moving into a new apartment or out of one, we're here to help. Our professionals will carefully pack, transport, and unpack your belongings, taking special care to ensure that your property is handled with the utmost care. We understand that apartment moves can be complex, which is why we'll work closely with you to plan your move and ensure that everything is in place before the big day.
Piano Moving Services
At Always Moving, we specialize in the careful transportation of pianos and other musical instruments. Our team of experts has years of experience in handling sensitive and valuable items, and we take great care in ensuring that your instrument arrives at its destination in the same condition it was in when it left. Whether you're moving a Steinway grand piano or another type of instrument, we'll handle it with the utmost care and attention to detail.
Packing Services
Let us take the hassle out of packing for you! Our experienced movers are trained to carefully pack and unpack your belongings, using the highest quality packing materials and techniques to ensure that your property is protected and secure. From fragile items to large furniture, we'll pack and move everything with care.
At Always Moving, we're committed to providing exceptional service, care, and attention to detail. We're proud of our reputation as the number one moving company in Rochester, and we're dedicated to continuing to exceed our customers' expectations.
Summary
The reviews for Always Moving are mixed, with some customers having positive experiences and others experiencing significant issues with their moves. There are several common themes that emerge across the negative reviews, including a lack of professionalism, damage to items, and poor communication.
Complaints
Many customers have reported issues with the company's customer service, including long wait times to get a response to their calls or emails. Some customers have also reported that their belongings were damaged during the move, with no effort made by the company to compensate them for their losses.
Several customers have reported issues with the professionalism and courtesy of the moving crew, with some reporting that the crew members were rude, unprofessional, and failed to follow through on their commitments.
Positive Comments
There are also several positive reviews that highlight the company's professionalism, promptness, and attention to detail. Many customers have reported that the moving crew showed up on time, was courteous and professional, and took care to handle their belongings with care.
Frustrations
Some customers have reported frustrations with the company's pricing and billing practices, with some reporting that they were charged extra fees for services that they did not receive.
Recommendations
Despite the mixed reviews, there are several customers who have reported having positive experiences with Always Moving and would recommend the company to their friends and family.
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