We take care of it all" and "Simple, Virtual Moving Experience
A Legacy of Caring Moves
United Van Lines boasts a rich heritage in moving people, having facilitated over 1 million moves across the nation and beyond since our inception. With a commitment to exceptional customer service and technological innovation, we strive to make every move - whether local or international - a seamless and memorable experience.
Small Move Solutions, Big Expertise
Our Snapmoves program is specifically designed to address the unique needs of smaller moves, encompassing one- to two-bedroom homes, apartments, and condos. Our experienced team will efficiently and responsibly transport your belongings, ensuring their safe arrival at your new location.
Unparalleled Transparency and Control
We believe in empowering our customers with comprehensive information and control throughout their moving journey. Our user-friendly MyUnited Move Portal offers:
- A Move Milestone Timeline to track your progress
- An interactive weekly checklist for seamless planning
- Real-time access to your moving quote
- Detailed move documentation
Virtual Convenience at Your Fingertips
For added convenience, we offer a Virtual Survey option, allowing you to easily request a quote without physical interaction. Simply use your mobile device to conduct a video chat with one of our experienced movers and receive an accurate estimate.
More Than Just Moving
United Van Lines goes beyond simply transporting your belongings. We pride ourselves on offering a comprehensive and personalized moving experience, tailored to your specific needs and concerns. Our services include:
- Packing and unpacking
- Furniture disassembly and assembly
- Specialty moving for delicate items
- Partial or full-service options
- Secure transportation with climate-controlled vehicles
Choosing United Van Lines Means Choosing Peace of Mind
When you entrust your move to United, you can count on:
- Expertise: Decades of experience and trained professionals
- Reliability: Consistent on-time performance and transparent communication
- Customer-centricity: Personalized attention to your needs and belongings
- Innovation: Cutting-edge technology for a seamless moving experience
Ready to embark on your next move? Request a personalized quote from United Van Lines today and discover the difference a truly exceptional moving company can make!
Unreliable and Damaging Moving Experience
Multiple customers have shared their horrific experiences with United Van Lines, citing unethical and unprofessional behavior, damaged properties, and broken promises.
Damaged Items and Possessions
United Van Lines has been accused of damaging valuable items, including a piano worth over $600, during moves. Other customers reported damage to walls, floors, and furniture, with some items never being delivered or going missing during transit.
Poor Customer Service
The company's customer service has been slammed for being unresponsive, unhelpful, and even rude. Customers have reported being left to deal with the aftermath of botched moves, with little to no assistance from the company.
Unreliable Delivery and Pickup
United Van Lines has consistently failed to meet delivery deadlines, leaving customers waiting for weeks or even months for their belongings to arrive. Some customers reported being given unrealistic delivery windows, only to have their items delayed or lost.
Financial Concerns
Customers have reported being overcharged for moves, with some being billed for random expenses without explanation. One customer was even told that the company would continue to charge their credit card for mysterious fees.
Avoidance Warning
The general consensus among these reviewers is to avoid United Van Lines at all costs. With a string of broken promises, damaged goods, and poor customer service, it's clear that this company is not trustworthy.
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