Your Satisfaction is Our Priority
At Cox Armored Mini Storage Management, INC., we pride ourselves on providing top-quality storage solutions for individuals and businesses alike. As one of the top 100 operators in the US, we have over 30 years of experience in the industry, giving us the expertise and know-how to make any facility run like a well-oiled machine.
Our Mission
Our mission is to provide exceptional customer service, convenience, and value to our tenants. We believe that the customer comes first, and we strive to show this in every way, every single day. We understand that storing your belongings is a big responsibility, and we take that responsibility seriously. Our facilities are well-maintained, secure, and designed to meet the individual needs of our tenants.
Our Facilities
We offer a broad range of storage options to meet the unique needs of our tenants. Our facilities are located throughout Arizona, making it easy to find a location that suits your needs. Whether you need short-term storage for a move or long-term storage for your boat, RV, or car, we have a solution for you. Our units come in a variety of sizes, from small storage units to large, climate-controlled facilities that can accommodate even the largest of vehicles.
Our Services
At Cox Armored Mini Storage Management, INC., we offer a range of services to make your storage experience as smooth and hassle-free as possible. We provide financial reporting to owners, staff training and supervision, marketing services, payroll services, storage auctions, and more. We also offer convenient office hours and extended access hours for your convenience.
Our Philosophy
At Cox Armored Mini Storage Management, INC., we believe that honesty and integrity are essential in every aspect of our business. We are committed to providing exceptional customer service, listening to our tenants' individual needs, and delivering results that meet and exceed their expectations. We believe that our employees are our greatest asset and are committed to providing a positive and supportive work environment that promotes growth and development.
Our Commitment
As a leading provider of self-storage solutions, we are committed to being the best in the industry. We strive to provide exceptional customer service, innovative solutions, and unparalleled expertise. We are committed to being a responsible corporate citizen, giving back to our communities, and promoting sustainability.
Meet Our President
Diane Gibson, our President, has over 30 years of experience in the industry. She has actively managed shopping centers, office buildings, industrial parks, and self-storage facilities. Diane is committed to providing exceptional customer service, building strong relationships with our tenants, and delivering results that meet and exceed their expectations.
At Cox Armored Mini Storage Management, INC., we are dedicated to being the best in the business. We are committed to providing exceptional customer service, innovative solutions, and unparalleled expertise. We believe that our employees are our greatest asset, and we are committed to providing a positive and supportive work environment.
Overall Experience
The reviews provide a mixed assessment of the storage facility, with some customers expressing satisfaction with the staff and services, while others reported negative experiences.
Staff and Customer Service
The staff's behavior and attitude played a significant role in shaping the customers' experiences. On the positive side, Kylie's supportive and responsive nature, as well as the friendly and helpful staff, received high praise from some customers. However, one customer had a negative encounter with an office staff member who was distracted and unhelpful.
Security and Safety
Security concerns were raised by one customer who pointed out that the door lock was not working, which could potentially allow unauthorized access to the storage units. On the other hand, several customers felt that the facility was secure and safe, with features like keypad entry, clean restrooms, and on-site management.
Facilities and Amenities
The facility's cleanliness and amenities, such as hand trucks and restrooms, were appreciated by some customers. However, one customer noted that the facility was not fancy, but met their needs for a safe and budget-friendly storage solution.
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