Choose your self storage partner wisely, choose Sentry Self Storage
Our Mission: Delivering Secure & Efficient Self Storage Solutions in Florida
At Sentry Self Storage, our mission is to provide Florida residents with clean, secure, and accessible self storage solutions that meet their diverse needs. We believe in delivering exceptional customer service, offering a seamless and stress-free experience from rental to move-in.
What Sets Us Apart?
Our commitment to excellence is evident in our:
- Modern and well-maintained facilities: Our state-of-the-art facilities are equipped with top-notch security measures, including gated entry, individual door alarms, and 24/7 surveillance.
- Diverse range of unit sizes: We offer units of all sizes, from small closet-sized spaces to large enough to accommodate the belongings of a three-bedroom home.
- Comprehensive amenities: Enjoy convenient features like online rentals, contactless check-in, and a variety of packing supplies available for purchase.
- Exceptional customer service: Our friendly and knowledgeable staff are dedicated to providing personalized assistance and ensuring your needs are met.
Our Services
- Self Storage Rentals: Choose from a wide range of unit sizes to fit your specific needs.
- Online Reservations: Rent your unit online for ultimate convenience.
- Packing & Supply Store: Obtain boxes, packing materials, and other essentials to ensure your belongings are protected.
- Contactless Rentals: Rent your unit without ever having to visit our office.
- Month-to-Month Leases: Enjoy flexible rental terms that fit your needs.
Beyond Storage
At Sentry Self Storage, we understand that your belongings are more than just "things." That's why we offer secure, climate-controlled units for sensitive items. We also provide outdoor storage options for vehicles, lawn equipment, and more.
Choose Sentry Self Storage for
- Unparalleled security and peace of mind.
- Convenient and accessible locations throughout Florida.
- Responsive and personalized customer service.
- A seamless and efficient storage experience every time.
Contact us today to find the perfect storage solution for your needs!
Overall Impression
The reviews of Sentry Self Storage are mixed, with some customers having positive experiences and others being dissatisfied. The facility's cleanliness, convenience, and staff are common praises among reviewers. However, there are also concerns about price gouging, inconsistent temperature control, and poor customer service.
Cleanliness and Maintenance
Many reviewers have commented on the cleanliness and well-maintained nature of the facility. Some have noted that it is "beautiful, " "clean, " and "well-maintained." However, one reviewer mentioned that the temperature control has become inconsistent since new management took over.
Customer Service
The customer service at Sentry Self Storage varies across reviews. Some reviewers have reported having positive experiences with staff, citing helpfulness, knowledge, and friendliness. However, others have had issues with being overcharged or having their accounts mismanaged.
Pricing
Pricing is another area of contention among reviewers. Some have complained about price gouging, with rents increasing significantly over a short period of time. Others have mentioned being overcharged for services or products.
Climate Control
One reviewer mentioned that the climate-controlled area of the facility is no longer maintained at a proper temperature, leading to mold and mildew growth on their belongings.
Employee Recognition
Two reviewers specifically praised staff members for their excellent customer service, citing Maria's kindness, patience, and extensive knowledge.
Conclusion
Sentry Self Storage has both positive and negative aspects, with some reviewers appreciating the cleanliness and customer service while others have experienced issues with pricing and temperature control.
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