Empowering Talent, Enriching Experiences
Who We Are
Sirva Worldwide, Inc. is a leading global relocation management and moving services company that empowers organizations to move and manage their people anywhere in the world. We combine personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform the relocation experience for both individuals and businesses.
Our Mission
We believe in the power of human potential and the importance of seamless relocation experiences. Our mission is to deliver comprehensive, customized solutions that meet the unique needs of every client, ensuring a positive and successful relocation journey for talent and their families.
Our Values
We are driven by:
- Humanity: We value the uniqueness and diversity of people, experiences, and perspectives.
- Integrity: We act with honesty, transparency, and accountability in all our endeavors.
- Customer Focus: We prioritize understanding and exceeding client needs through personalized solutions and exceptional service.
- Innovation: We embrace technological advancements and creative approaches to enhance the relocation experience.
- Sustainability: We are committed to responsible practices and contributing to a sustainable future.
Our Services
Our comprehensive portfolio includes:
Relocation Services
- Employee relocation management
- Destination and visa support
- Departure and arrival management
- Expense management and reimbursement
- Cultural and intercultural training
- Global mobility consulting
Moving Services
- Household goods moving and packing
- Commercial moving and warehousing
- Do-it-yourself moving solutions
- Specialty moving for high-value items
Technology Solutions
- Interactive tools for RFP management and cost estimation
- Global tracking and visibility platform
- Secure online document management
- Mobile-enabled applications for seamless communication and collaboration
Global Expertise
With a presence in over 190 countries and a network of over 800 associates worldwide, Sirva has the experience and resources to support relocations of all sizes and complexities.
Contact Us Today
For personalized solutions and a seamless relocation experience, contact Sirva Worldwide, Inc. today. We look forward to helping you achieve your global mobility goals.
Documentation Disputes
Several reviewers expressed frustration with the company's claim handling process, citing a lack of transparency and accountability. They emphasized the importance of documenting every item with the driver before leaving, as the company is not proactive in notifying customers of damages or investigating claims. Reviewers shared experiences where damages were attributed to the customer, despite being unable to use their property due to external circumstances.
Poor Customer Service
Multiple reviewers highlighted the company's poor customer service, describing interactions with move consultants and claims representatives as unhelpful and unprofessional. They cited long wait times, difficulty in getting responses to emails and phone calls, and a general lack of concern for customers' issues.
Unreliable and Untrustworthy
Reviewers described the company as untrustworthy and unreliable, citing instances where they were not reimbursed for damages or lost items. One reviewer even suggested that the company engages in unethical practices, using the claims department to absolve themselves of responsibility for damages.
Disappointment and Avoidance
Many reviewers expressed disappointment and frustration with the company's services, describing their experiences as "a joke, " "a waste of time, " and "subpar." They advised against using the company, citing the need to "do everything yourself" to ensure a smooth and successful move.
