Albuquerque Moving & Storage is a full-service moving, storage, and commercial distribution company that has been serving New Mexico since 1949. As an agent for Allied Van Lines, we offer a wide range of services to ensure a smooth and stress-free relocation experience. With over 60 years of experience, we have built a reputation for quality and reliability, making us the premier relocation service provider in the state.
Our Services
At Albuquerque Moving & Storage, we understand that every move is unique and requires a personalized approach. That's why we offer a variety of services to cater to your specific needs. From local moves within the state of New Mexico to long-distance and international moves, we have the expertise and resources to handle any size move.
We offer a range of services, including:
- Residential Moving: Our experienced and dedicated team will handle your household goods with care, providing a stress-free relocation experience.
- Corporate Relocation: We understand the complexities of corporate relocation and offer a tailored service to ensure a seamless transition for your employees.
- International Moving: With our affiliation with Allied International, we can handle international moves, providing a comprehensive relocation experience.
- Storage Services: We offer secure and climate-controlled storage facilities to ensure your belongings are safe and protected.
- Packing Supplies: We provide a range of packing supplies to ensure your belongings are properly packed and protected during the move.
What Sets Us Apart
At Albuquerque Moving & Storage, we pride ourselves on our commitment to quality and customer service. Our team of experts is dedicated to ensuring that every move is handled with the utmost care and attention to detail. We understand that relocation can be a stressful experience, and that's why we offer a range of services designed to make your move as smooth and stress-free as possible.
Get a Quote
Fill out our online quote form to receive a free moving quote and take the first step towards a stress-free relocation experience. You can also contact us at (505) 823-1441 or (800) 545-6520 to speak with one of our relocation experts.
Scheduling and Delivery
Some customers praised the scheduling and delivery process, such as Liz Beck, who appreciated the efficient delivery of her appliances with friendly and hardworking delivery men. However, most customers had negative experiences with scheduling and delivery. Many reported delays, missed deliveries, and poor communication from the company.
Damage and Inadequate Service
Several customers experienced damage to their appliances during the delivery or installation process. Gordon Ambrosino's musical instruments were damaged, and Kristen Joy Shanks' dishwasher was installed incorrectly. Pauline Maestas waited months for her washer and dryer and eventually received damaged appliances. Andrea Sundberg had a valve issue that caused water to leak and damage her floors.
Communication and Customer Service
Customers consistently reported poor communication and lack of responsiveness from the company. Logan L. experienced delayed deliveries and miscommunication, while Gordon Ambrosino had trouble getting updates from Diane Davis, and Pauline Maestas was left high and dry after her first delivery was cancelled.
Refunds and Replacements
Some customers were offered refunds or replacements, but the process was often slow and difficult. Logan L. ultimately received a refund after missing items from his order, while Gordon Ambrosino never received a resolution to the damage to his musical instruments.
