Moving Your Life, Not Just Your Stuff
About SAM
Storage Asset Management (SAM) is a leading property management company dedicated to maximizing the value of self storage facilities. We combine extensive industry expertise, innovative technology, and tailored solutions to deliver exceptional results for owners across the nation.
Our Vision
Since our inception, SAM has aimed to elevate the self storage industry through comprehensive property management services. We believe in fostering meaningful partnerships with owners, empowering them to achieve their unique business goals through data-driven insights, tailored solutions, and consistent communication.
What We Do
SAM offers a comprehensive suite of services tailored to the specific needs of self storage owners. We specialize in:
- Third-Party Management: Comprehensive management of all aspects of your self storage operations, including marketing, rent collection, tenant management, maintenance, and financial reporting.
- Flexible Operational Management Solutions: Customized solutions to optimize your operational efficiency and cost-effectiveness, allowing you to focus on your business goals.
- Commercial Property Management: Expertise in managing multi-tenant properties, ensuring smooth day-to-day operations and maximizing rental income.
Dedicated Team and Proven Results
SAM boasts a team of seasoned professionals with deep understanding of the self storage industry. Our talented individuals are committed to providing unparalleled customer service, meticulous financial management, and strategic guidance to our clients. With over 800 dedicated employees across multiple locations, we are committed to delivering unwavering support and tailored solutions to meet your individual needs.
Our Core Values
- Client Focus: We prioritize understanding your unique goals and delivering tailored solutions that meet your specific requirements.
- Transparency and Accountability: We provide clear and consistent communication, ensuring open access to information and accountability for our actions.
- Continuous Improvement: We are driven by a commitment to continuous learning and innovation, constantly seeking ways to enhance our services and maximize value for our clients.
- Teamwork and Collaboration: We value collaborative relationships with our clients, vendors, and team members, fostering a supportive and inclusive environment.
Experience the SAM Difference
SAM's proven track record of success and client testimonials highlight our dedication to delivering exceptional results. We understand that every self storage facility is different, and we tailor our approach to your unique needs and goals. Contact us today to explore how SAM can empower you to achieve optimal performance and maximize the value of your self storage investment.
Negative Experiences
Several reviewers shared negative experiences with Storage Asset Management (SAM). Some reviewers reported rude and unhelpful staff, including one reviewer who claimed to have received no service from SAM and another who had administrative issues with the company. One reviewer's unit was auctioned off despite their attempts to pay their bill, and they were treated unfairly and unprofessionally by SAM's staff.
Expectations
Reviewers had varying expectations from SAM, with some expecting revenue increases and others expecting good customer service. However, few reviewers felt that SAM met these expectations, and some even reported that the company missed its own projections and failed to provide adequate support.
Access and Cleanliness
Despite the negative experiences, one reviewer mentioned that their storage facility was very clean and had great accessibility. However, this positive experience was the exception rather than the rule.
Lack of Professionalism
Many reviewers felt that SAM lacked professionalism in its dealings with customers. One reviewer reported that the company was incompetent and uncommunicative, while another felt that the staff was not friendly or helpful. Additionally, one reviewer called into question the competence of the company's president.
