Your Personalized Storage Solution
Colonial Mini Storage stands out as a reliable self storage provider in the Cheektowaga and West Seneca area. We prioritize clean, secure, and convenient self storage solutions for individuals and businesses alike.
Our Services
Conventional Storage
- Wide range of sizes to fit your needs, from small 5' x 5' units to spacious 10' x 30' units.
- Drive-up and indoor access options available for flexible storage access.
- Secure and clean units, ensuring the safety of your belongings.
Climate Controlled Storage
- Ideal for storing sensitive items like electronics, documents, and furniture.
- Temperature-controlled environment between 60°F and 75°F.
- Protects your valuables from damage caused by extreme temperatures.
Outdoor Parking
- Secure outdoor spaces perfect for storing cars, trucks, boats, recreational vehicles, and trailers.
- Choose from various sizes to fit your specific needs.
What Sets Us Apart
- Competitive Pricing: We offer the most affordable rates in the area, with no long-term commitment required.
- Free Moving Truck: Get access to our complimentary moving truck to make your move-in process seamless.
- 24/7 Access: Manage your storage unit and access your belongings anytime, day or night, with our secure gated facility.
- State-of-the-art Security: Our facility is equipped with advanced security features and 24/7 monitoring for your peace of mind.
Our Commitment
At Colonial Mini Storage, we are committed to providing our customers with exceptional service and a positive self storage experience. Our helpful staff is ready to assist you in finding the perfect storage solution for your needs and ensuring a smooth and convenient experience every time you interact with us.
Overall User Experience
Many customers have mixed experiences with Colonial Mini Storage. While some users praise the storage unit itself, its cleanliness, and affordable prices, others express frustration with the company's customer service, billing practices, and handling of issues.
Cleanliness and Maintenance
Several users comment on the cleanliness and maintenance of the storage units, with some noting that the units are well-maintained and clean, while others report finding dirty or damaged units.
Customer Service
Negative comments are common regarding customer service, with users expressing frustration with staff members who are unresponsive, rude, or uncooperative. Some users also report receiving incorrect or misleading information from staff.
Pricing and Billing
Several users criticize the company's pricing and billing practices, with some reporting being charged late fees incorrectly or having difficulty getting refunds.
Security and Safety
One user notes the presence of security cameras throughout the premises, but others are more concerned about the security and safety of their stored belongings.
Length of Stay and Long-term Customers
Some users have been long-term customers, but others report difficulties in dealing with the company, including billing issues and poor customer service.
Recommendations
Some users highly recommend Colonial Mini Storage, citing affordable prices, friendly staff, and good conditions. On the other hand, others strongly advise against using the company due to poor customer service, false advertising, and difficulty in getting refunds.