Moving Your Way Forward, One Move at a Time.
At Colonial Van Lines, we understand that moving can be a daunting task for many individuals and families. That's why we're committed to providing top-notch moving services that exceed our customers' expectations. With over 250 moving professionals, we're a family-owned and operated company with years of experience in long-distance moving.
Our Services
We offer a wide range of services designed to make your moving experience smooth and stress-free. Our services include:
- Long-Distance Moving Services: Our professional team will carefully pack, load, and transport your belongings across the country, ensuring they arrive at your new home safely and efficiently.
- Expert Packing Services: Our trained and certified packers will carefully wrap, pack, and label your items, ensuring they're securely transported to your new home.
- Corporate Relocation Moves: We understand the unique needs of corporate relocations, providing customized packing, storage, and unpacking services to minimize downtime and maximize productivity.
- Custom Storage Options: We offer short- and long-term storage options in climate-controlled units, ensuring your belongings are secure and protected while you're in transit.
- DIY Moving Options: If you prefer to pack yourself, we offer transportation-only services to get your belongings to your new home.
Why Choose Colonial Van Lines?
At Colonial Van Lines, we pride ourselves on our commitment to customer service, advanced logistics, and professional training. Our team is dedicated to providing exceptional moving experiences for our customers. We're proud to have received top ratings from U.S. News & World Report as one of the Best Moving Companies of 2024.
Get Started Today
For a fast and accurate quote, call one of our Relocation Specialists at (800) 356-1855 or download our FREE moving APP to get started on a virtual estimate. Take the first step towards a stress-free moving experience with Colonial Van Lines.
Reviews of Colonial Van Lines
Communication Issues and Damaged Goods
The majority of reviews for Colonial Van Lines are negative, with many customers expressing frustration with the company's communication and handling of their belongings. Several reviewers reported experiencing poor communication, including delayed updates and unclear information about their move. Many also reported receiving damaged goods, including broken or missing items.
Lack of Transparency and Trust Issues
Some reviewers felt that Colonial Van Lines was not transparent about their moving process, including the use of third-party companies and changes to the original quotes. This lack of transparency led to trust issues and feelings of being taken advantage of.
Financial Concerns and Overcharging
Several reviewers reported experiencing financial issues with Colonial Van Lines, including being charged extra fees for services that were not originally quoted. One reviewer was charged an additional $600 for a "shuttle" service that they did not request.
Quality of Service Issues
The quality of service provided by Colonial Van Lines also came under scrutiny. Many reviewers reported experiencing issues with their move, including damaged goods and lack of care taken during the moving process.
Resolution Department Concerns
Some reviewers reported having to go through a resolution department to resolve issues with their move, but several reported feeling frustrated with the process and lack of resolution.
