Your Storage, Our Priority
At Tri-Village Self Storage, we understand the importance of having a reliable and professional storage facility. As a premier storage provider in Louisville, KY, we are committed to providing top-notch services to our customers. Our state-of-the-art facility is equipped with cutting-edge security features, including 24-hour video surveillance, computer-controlled gate entry, and individually alarmed units. Our climate-controlled storage units are designed to keep your belongings safe and secure from the elements.
High-Quality Storage Solutions
At Tri-Village Self Storage, we offer a range of storage solutions to cater to our customers' needs. Whether you need to declutter, renovate, or store seasonal items, we have units in various sizes to accommodate your storage requirements. Our climate-controlled storage units are perfect for storing wine collections, while our standard units are ideal for storing items that are less susceptible to intense temperatures and humidity.
Facility Features
Our storage facility is equipped with the latest technology and security features to ensure the safety and security of our customers' belongings. Our facility is well-lit, clean, and pest-controlled, with individually alarmed units for added security. We also offer a range of packing supplies, including boxes, tape, and furniture covers, for our customers' convenience.
Convenience and Flexibility
At Tri-Village Self Storage, we understand the importance of convenience and flexibility. That's why we offer a range of services to make our customers' storage experience seamless. We have online payment options, making it easy for our customers to pay their monthly bills from the comfort of their own homes. We also offer 24-hour access to our facility for our customers' convenience.
Why Choose Us?
At Tri-Village Self Storage, we pride ourselves on our professionalism, expertise, and commitment to customer satisfaction. Our friendly and knowledgeable staff are always available to answer any questions or concerns our customers may have. We understand that storing your belongings is a big responsibility, and that's why we're committed to providing the highest level of service to ensure your peace of mind.
Contact Us
If you have any questions or would like to schedule a tour of our facility, please don't hesitate to contact us. Our friendly and knowledgeable staff are always available to assist you. We look forward to serving you and providing you with the best storage experience in Louisville, KY.
Security and Cleanliness
The majority of reviewers praised the facility for its high level of security and cleanliness. Several reviewers mentioned that the facility was very secure, with one reviewer stating that it was 5-star place for sure. The cleanliness of the facility was also mentioned, with one reviewer commenting that the unit was incredibly clean.
Customer Service
However, many reviewers had issues with the customer service. Several reviewers reported difficulty in getting a response from management, with one reviewer stating that they were forced to go through their bank for a statement credit after being charged incorrectly. Another reviewer reported that they were scammed into paying a higher price for their unit without being notified.
Value and Price
Some reviewers felt that the price of the unit was fair, with one reviewer stating that it was very fair. However, one reviewer reported being scammed into paying a higher price for their unit, and another reviewer felt that the price was too high due to the lack of a manager on site.
Automated System
The automated system was also a point of contention, with some reviewers praising its ease of use and others finding it sketchy. One reviewer reported being frustrated with the system, which only allowed them to access the unit through their phone.
Overall Experience
Despite some issues with customer service and pricing, many reviewers were overall satisfied with their experience at the storage facility. However, one reviewer reported that they would not use the facility again due to the poor service and high prices.
