All The Convenience And Security You Need
At Security Storage, we understand the importance of having a safe and secure place to store your belongings. That's why we pride ourselves on providing a hassle-free storage experience for our customers in Helena, MT. Our self-storage facility offers a wide range of unit sizes and types, including boat and RV storage, to fit your specific needs.
Our Services
We offer a variety of storage units, ranging from 5x10 to 10x25, to accommodate any storage need. Our units are clean, secure, and affordable, providing you with the peace of mind you deserve. We also offer online rentals and online bill pay 24/7, making it easy to manage your storage unit from the comfort of your own home.
Security
At Security Storage, we take the security of our facility seriously. Our state-of-the-art security features include:
- Onsite security personnel
- Digital video surveillance
- Fenced and lit perimeter
- Secure keypad access
- Online bill pay and rentals
Customer Service
Our friendly staff is committed to providing you with a great storage rental experience from start to finish. We understand that storing your belongings can be stressful, and that's why we're dedicated to making the process as smooth and hassle-free as possible.
Online Management
With our online management system, you can easily manage your storage unit from the comfort of your own home. Simply log in to your account and you'll have access to your unit online. You can also pay your bill, reserve a new unit, and even add new renters to your account.
Contact Us
If you have any questions or would like to rent a storage unit, please don't hesitate to contact us. We're here to help you navigate the storage process and find the perfect unit for your needs.
Office Hours
Sunday 7:00 AM - 10:00 PM
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 10:00 PM
Saturday 7:00 AM - 10:00 PM
Overall Experience
The reviews for Security Storage are mixed, with some customers expressing satisfaction with the management and services, while others have experienced issues with access, communication, and property maintenance.
Managerial Staff
Some reviewers, such as Kodi, Bonnie Lee DiStasio, and Jody Hawley, praised the management staff for being friendly and understanding, with one reviewer noting that they went above and beyond to assist with a difficult situation. However, others, including Lisa Eby and Michael Sloan, reported frustrating experiences with management, including long wait times on the phone and unhelpful responses to their concerns.
Property and Access
Reviewers noted that the property is accessible 24/7, with a pin code secured gate and security fence, according to Jarrett Nash. However, Lisa Eby reported that she was incorrectly notified that she had moved out of her unit, and Michael Sloan struggled to access his items due to issues with the gate code.
Prices and Services
A few reviewers mentioned the pricing of the storage units, with Bonnie Lee DiStasio noting that the prices are reasonable and Kodis commenting that it "feels" like a 5-star experience despite not looking like it. Mindy Sutton was frustrated that the first month of storage was not automatically offered, and Devin Meinhardt praised the online rental and bill pay system.
Maintenance and Issues
Author Dan Duffey reported a series of issues with his storage unit, including finding that the unit he rented was already being used by someone else and experiencing problems with the gate code and power lines adjacent to the property. Michael Sloan struggled to get in touch with the company's management due to unavailability of phone numbers and email addresses.
