Store with Confidence, Store with Us!
At Citadel Self Storage, we're more than just a storage facility - we're a family-owned business committed to providing top-notch self storage solutions to our beloved Colorado Springs community. Since 1998, we've been dedicated to serving individuals, families, and businesses of all sizes with secure, gated storage solutions that cater to their unique needs.
Our Story
Our journey began over two decades ago, driven by a passion to provide reliable, efficient, and secure storage solutions to the people of Colorado Springs. Over the years, we've worked tirelessly to build a reputation for excellence, earning the trust of our customers and becoming the go-to storage facility in the heart of Colorado Springs.
Our Services
At Citadel Self Storage, we understand that every customer has unique needs, which is why we offer a range of self storage options to suit every requirement. Our facilities are designed to provide maximum security, convenience, and flexibility, ensuring that you have peace of mind knowing your belongings are safe and secure.
Our services include:
- Drive-up storage units of all sizes
- RV, car, and boat parking spaces
- Online bill payment for hassle-free transactions
- Fenced and gated facilities for added security
- 24/7 monitoring with state-of-the-art security cameras
- Convenient access hours for easy drop-offs and pickups
Our Commitment
At Citadel Self Storage, we're committed to providing exceptional customer service, ensuring that every interaction with us is a positive and stress-free experience. Our friendly and knowledgeable staff are always available to answer questions, provide guidance, and offer support whenever you need it.
Why Choose Us?
With Citadel Self Storage, you can expect:
- Competitive pricing without compromising on quality
- Clean, well-maintained facilities that meet the highest standards
- Friendly, knowledgeable staff who genuinely care about your needs
- State-of-the-art security features for ultimate peace of mind
- Convenient online payment options and flexible lease terms
General Experience
Most reviewers had a positive experience with Citadel Storage, praising the fast and simple move-in process, great prices, and convenient location.
Customer Service
Chris, the manager, was consistently mentioned as being friendly, helpful, and professional. Hannah was also appreciated for her great customer service. However, some reviewers had issues with the customer service, citing poor attitudes and unhelpfulness.
Facilities and Prices
The storage units were described as clean, newly constructed, and secure. Citadel Storage was also praised for offering the best prices for storage space.
Negative Experiences
Some reviewers reported issues with the office being closed during business hours, and difficulties with setting up service. Others reported that their belongings were stolen, and that the management was unhelpful and inferring that it was the customers' fault.
Security Concerns
Some reviewers raised concerns about the security of the facility, citing instances of theft and suspicions about the management's involvement.
