Moving You Forward, Across the Globe
I.M.S. Inc. is a renowned moving company and freight forwarder, licensed and bonded by the Federal Maritime Commission (FMC), with its roots going back to 1974 in the Washington D.C area. With over 43 years of experience in the shipping industry and a cumulative knowledge of over 100 years, I.M.S. Inc. has established itself as a trusted and capable partner for all your shipping needs.
Our team is the backbone of our success. With a dedicated and experienced workforce, we have built a reputation for professionalism and hard work. Our low staff turnover rate reflects our employees' commitment to their job and to customer satisfaction. We are proud to have a multilingual staff speaking German, French, Spanish, and Korean, which allows us to understand and address our clients' concerns with clarity and cultural sensitivity.
Services Offered
At I.M.S. Inc., we specialize in international moving, handling your goods with the same care as if they were our own. Our extensive experience and expertise enable us to manage and execute all your shipping requirements efficiently.
- Corporate Moves: We understand the unique challenges of corporate relocations and offer personalized moving packages and detailed moving plans to ensure a smooth transition for your business.
- Residential Moves: Our residential moving services involve packing and unpacking, providing a hassle-free experience for our clients. We treat every client's move with the utmost care and attention to detail.
- Storage: Our secure warehouse facilities offer storage solutions for your goods, keeping them safe and secure until they are ready to be shipped to their final destination.
- Vehicle Transport: We provide RO-RO (roll on - roll off) transport services for vehicles, ensuring safe and timely delivery from one location to another.
At I.M.S. Inc., we strive for excellence in every move. Our all-inclusive service includes storage of your goods in our solid warehouse facilities, reducing your worry and ensuring a seamless transition to your new residence or office.
Experienced and Trustworthy Service
Our company has earned a reputation for exceptional quality transport and moving services. We have become the go-to mover on the East Coast of the USA, where the demand for our services is extraordinary. Our wide-scale success in past projects is a testament to the superior standards of our moving services. Our affiliation and bond with the Federal Maritime Commission (FMC) and our sterling reputation in the industry back up our every move.
Overall Experience
The reviews for IMS International Moving Services are largely positive, with several customers praising the company's professionalism, efficiency, and customer service. Many customers have left 5-star reviews, expressing their satisfaction with the services provided.
Positive Experiences
Several customers have praised the professionalism and courtesy of the crew members, specifically mentioning Denisa, the crew boss, and Carlos, who handled their personal items with care. They have also appreciated the prompt response to their questions and the efficient packing and transportation of their belongings.
Negative Experiences
One customer, Miriam Hick, left a negative review, stating that the company did not deliver the service they promised. They experienced a six-month delay in delivering a sea-can, extra charges for route changes, and poor handling of broken items.
Additional Feedback
Other customers have expressed their gratitude for the excellent cooperation and quality of service provided by IMS. One customer, Mark Becker, raved about the professionalism and reliability of the company, stating that they come through in "top form" regardless of the circumstances.
In Summary
IMS International Moving Services has received largely positive reviews, with customers praising their professionalism, efficiency, and customer service. However, one customer experienced a negative outcome due to delays and poor handling of their belongings.