Our Story
At White Rock Self Storage, we are proud to be a family-owned and operated business serving the Dallas community for over two decades. Our mission is to provide a safe, clean, and well-maintained storage facility that exceeds our customers' expectations. Located in the heart of White Rock Lake, our facility is easily accessible and offers a range of storage units to cater to your unique needs.
Our Services
We understand that every customer has different storage requirements, which is why we offer a variety of unit sizes, from 5' x 5' to 10' x 30', to accommodate small to large storage needs. Our units are available with temperature moderation, ensuring that your valuable belongings are kept at a comfortable and stable temperature. Whether you're moving out of state, renovating your home, or simply need a secure place to store your items, we've got you covered.
At White Rock Self Storage, we take security seriously. Our facility is equipped with state-of-the-art security cameras, live-in property managers, and a gated entrance with individual PIN codes for each customer. Our friendly and accredited staff ensures that the property is clean and well-lit at all hours of the day.
Our Amenities
We strive to make your storage experience convenient and hassle-free. Our two-story, temperature-moderated units are equipped with a freight elevator and dollies for your use. We also have a wide range of box sizes and packing supplies available for purchase in our manager's office.
Our Location
Located across from the scenic White Rock Lake, our facility is easily accessible and within minutes of downtown Dallas. Our hours of operation are Monday to Friday, 9 am to 6 pm, Saturday, 9 am to 5 pm, and Sunday, 10:30 am to 3:30 pm. You can also access your unit outside of these hours using your individual PIN code.
Why Choose Us
At White Rock Self Storage, we pride ourselves on our commitment to excellent service, cleanliness, and security. Our friendly and accredited staff is dedicated to ensuring that your storage experience is hassle-free and convenient. Whether you're looking for short-term or long-term storage, we've got a unit that's perfect for you.
exceptional customer service
White Rock Self Storage has received overwhelmingly positive reviews from its customers. Many reviewers have praised the excellent customer service provided by the staff, with several noting that the personnel are always friendly, helpful, and courteous. Some reviewers have even mentioned that the staff goes above and beyond to ensure customer satisfaction.
clean and secure facilities
The storage units themselves have been praised for being clean and secure. Reviewers have commented on the well-maintained facilities and the ease of accessing their stored items. The climate-controlled units have been particularly praised for preserving the condition of stored items.
reasonable pricing
Several reviewers have noted that the prices of White Rock Self Storage are reasonable, especially considering the quality of service and facilities provided.
dissatisfied customer
However, one reviewer has expressed dissatisfaction with the customer service at White Rock Self Storage. They criticized the assistant manager for being unfriendly, rude, and unprofessional, and stated that the whole staff was unfriendly.
