At Overton Road Self Storage, we understand that life can get cluttered, which is why we're committed to providing a convenient and secure self-storage solution for individuals and businesses in Birmingham, AL. Our facility is designed to make it easy for you to store your belongings, whether you're moving, traveling, or just need some extra space.
Our Commitment to You
At Overton Road Self Storage, we're dedicated to providing exceptional customer service and a hassle-free storage experience. Our friendly and knowledgeable staff are always available to answer questions, help you find the perfect unit size, and provide guidance on our storage options.
Storage Solutions
We offer a variety of storage units ranging from small to large sizes, as well as climate-controlled units for delicate or temperature-sensitive items. Our units are conveniently located near major highways and roads, making it easy to access your belongings.
Boat and RV Storage
Are you an adventurer at heart? Whether you're a boat enthusiast or an RV enthusiast, we've got you covered. Our secure and well-maintained facility provides the perfect storage solution for your recreational vehicles.
Our Facilities
At Overton Road Self Storage, we take pride in our state-of-the-art facility, which features:
- Temperature-controlled units
- Code-enabled gates for secure access
- Perimeter fencing and lighting for added security
- Clean and well-maintained grounds
- Regularly scheduled inspections and maintenance
Our Services
We offer a range of services to make your storage experience seamless:
- Parking spaces in multiple sizes
- Single-story units with drive-up accessibility
- Regular pest control and smoke detection
- Supplies available on site, including locks, boxes, and moving supplies
Why Choose Us?
At Overton Road Self Storage, we're committed to providing exceptional customer service and a hassle-free storage experience. Our team is dedicated to making your storage journey stress-free, and we're confident that our facility will meet your unique storage needs.
Security and Cleanliness
The reviews highlight the importance of security and cleanliness in a storage facility. The managers, Don and Dan, are praised for their flexibility, kindness, and professionalism. The facility is described as being clean, secure, and well-maintained, with ground-level units and easy access. Some reviewers mention the presence of climate-controlled units and 24/7 security, which provides a sense of peace of mind.
Customer Service
The reviews also emphasize the excellent customer service provided by the staff at Overton Road Self Storage. Managers, such as Don, Dan, and Jennifer, are praised for their helpfulness, kindness, and willingness to go above and beyond to meet customers' needs. The staff is described as friendly, professional, and knowledgeable, making the storage experience smooth and hassle-free.
Negative Experiences
However, one reviewer, Jana Benesh, had a severely negative experience, describing the facility as filthy, rodent-infested, and ill-ventilated. They also report that management was rude and denied any problems, despite seeing evidence of damage. This reviewer explicitly warns others to take their business elsewhere.
Mixed Reviews
Some reviewers mention that the facility has undergone changes under new management, including higher prices and a smaller dumpster. One reviewer, Instructor Faye, notes that the prices are higher now, but the facility remains clean and safe. Another reviewer, Tm B., had a negative experience when the facility doubled their payment without warning, leading to a difficult situation.
