We Care. Come See the Difference.
At Silverado Self Storage, we understand the importance of finding the right storage solution for your needs. As the leading public self storage facility in Reno, Nevada, we strive to provide exceptional service, top-notch security, and a wide range of storage options to suit your needs.
Our Mission
Our mission is simple: to provide each customer with the best possible service and product at a competitive price. We pride ourselves on our commitment to customer satisfaction, ensuring that every interaction with our facility, from rental to storage, is prompt, efficient, and courteous.
Our Services
At Silverado Self Storage, we offer a variety of storage solutions to meet your needs. Whether you need storage for personal or business purposes, we have the perfect solution for you. Our services include:
- Traditional Storage: Our traditional storage units range from 5x5 to 12x30 feet in size, providing ample space for your belongings.
- Temperature-Controlled Storage: Our climate-controlled storage units ensure that your sensitive items are protected from extreme temperatures and humidity levels.
- Free Truck Use: Take advantage of our complimentary moving truck to make moving day a breeze.
- Packing Supplies: Keep your belongings in order with our convenient packing supplies, available on-site.
- Storage Unit Sizes: Our storage units range from 5x5 to 12x30 feet in size, allowing you to find the perfect fit for your needs.
Why Choose Silverado Self Storage?
At Silverado Self Storage, we stand apart from the rest due to our commitment to customer satisfaction and unparalleled service. Here are just a few reasons why we're the best choice for your storage needs:
- Competitive Pricing: We offer competitive pricing to ensure that you get the best value for your hard-earned dollar.
- No Deposits, No Administrative Fees: We believe in simplicity and transparency in our pricing structure, ensuring that you know exactly what you're getting.
- Simplified Payment Options: We offer flexible payment options, including ACH debit, credit card, and online payment options.
- High-Tech Security: Our state-of-the-art security systems and 24/7 gate access ensure the safety and security of your belongings.
What Our Customers Say
At Silverado Self Storage, we pride ourselves on our commitment to customer satisfaction. Here's what some of our satisfied customers have to say:
- "Property is well kept and the office personnel are friendly. Always very helpful and kind." - Hailey K.
- "Easy in and out, have a bathroom on site, and our storage is always safe and secure." - Penii Jo T.
- "Dave was extremely helpful and very friendly." - Zachary C.
- "One of the cleanest facilities I have seen." - Fred S.
Contact Us
Ready to experience the Silverado Self Storage difference? Contact us today to learn more about our storage solutions and services. Our friendly and knowledgeable staff are always happy to assist you in finding the perfect storage solution for your needs.
Overview
The majority of reviewers have had a positive experience with Silverado Self Storage, praising the facility's cleanliness, security, and friendly staff.
Facility and Amenities
Reviewers have praised the facility's cleanliness, ease of access, and convenience. The storage units are described as spacious and well-maintained. Additional amenities such as freight elevators, moving carts, and a free moving truck have been highlighted as useful features.
Staff and Customer Service
The staff at Silverado Self Storage have been consistently praised for their friendly and helpful nature. Many reviewers have mentioned the staff's willingness to assist with moving and storing belongings, and their responsiveness to customer inquiries.
Value and Pricing
While a few reviewers have mentioned that the prices are a bit high, many have noted that the facility's prices are competitive with other storage facilities in the area.
Negative Experiences
Two reviewers have had negative experiences with Silverado Self Storage. One reviewer reported having their belongings auctioned off due to a late payment, despite being a long-time customer. Another reviewer was rude to the staff and was hung up on.
