Move with Confidence, Move with Hi-Line
At Hi-Line Moving and Storage, we pride ourselves on being the largest moving services company in a five-state region, specializing in moving households, offices, and industrial equipment to and from Alaska, as well as the lower 48 states. Our team of experienced professionals has been providing top-notch moving services for years, ensuring that your valuable belongings are handled with care and precision.
Our Services
We offer a wide range of moving services to cater to your unique needs. Whether you're moving across Montana, to Alaska, or to another country, we've got you covered. Our services include residential moving, commercial moving, industrial relocation, and specialty moving for sensitive electronics, artwork, and other valuables. We also provide packing services, storage solutions, and crating and containerization for fragile items.
Our Alaska service is particularly notable, offering a complete single-step process that ensures your household goods are loaded directly at your residence in one of our specially designed air-ride trailers and transported directly to or from Alaska via traditional, surface, padded van service. We work with various van lines, third-party relocation services, and household goods agents to ensure a seamless moving experience.
Our Commitment to Excellence
At Hi-Line Moving and Storage, we're committed to delivering exceptional moving services that exceed our customers' expectations. We believe in single-source responsibility, door-to-door service, and reduced transit times. Our experienced van operators, professional staff, and state-of-the-art equipment ensure that your move is handled efficiently and effectively.
Our History and Experience
With years of experience in the moving industry, Hi-Line Moving and Storage has built a reputation for reliability, trustworthiness, and expertise. We've worked with numerous clients, including military personnel, government agencies, and corporate clients, to provide customized moving solutions that meet their unique needs.
Our Mission
Our mission is to provide exceptional moving services that exceed our customers' expectations, while maintaining the highest levels of professionalism, integrity, and customer satisfaction. We strive to build long-term relationships with our clients, and our goal is to make your move as stress-free and seamless as possible.
Moving Experiences with Hi-Line Moving Services
Unprofessional and Incompetent Crews
Reviews highlight the unprofessionalism and incompetence of the moving crews, with instances of inexperienced and unprepared teams, lack of packing materials, and careless handling of fragile items.
Poor Packing and Handling
Several reviewers experienced poor packing and handling of their belongings, with items being tossed into boxes without care, and fragile items being mixed with heavy objects.
Lack of Communication and Follow-Through
Many reviewers experienced difficulties in getting responses from the company, with unreturned calls, ignored voice-mails, and broken promises.
Disappointing Customer Service
Customers were left feeling frustrated and disrespected, with some even being met with attitude when they tried to address their concerns.
Delays and Inconsistencies
Reviewers experienced delays in their moves, with some having their household goods held in storage for weeks, and others being left with a house full of boxes and no furniture.
Mixed Reviews from Employees
While some employees defended the company, stating that they handle belongings with care, others shared positive experiences with the company, but these were largely outnumbered by the negative reviews.
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