Your Local Storage Expert
Who We Are
Keep Self Storage is a locally owned and operated Self Storage company in Pittsburgh, dedicated to providing its customers with the most economical and stress-free self-storage experience possible. We understand the importance of personalized customer service and strive to ensure your needs are met with understanding and care.
What We Do
We offer a wide range of storage solutions to fit your individual needs, including:
- Business Storage: Securely store office supplies, inventory, or equipment to streamline your business operations.
- Military Storage: Provide a safe and reliable home for your belongings while you're deployed or on permanent relocation.
- Personal Storage: Declutter your home and keep the things that matter most in easily accessible storage.
- Student Storage: Affordable and convenient storage solution for students during the academic year or summer break.
Why Choose Keep Self Storage?
- Competitive Pricing: We continuously monitor the market and position ourselves as the most affordable self-storage provider in the area.
- Convenience: Easy online rentals and flexible lease options make storage simple and accessible.
- Modern Facilities: Our facilities are clean, secure, and equipped with the latest security features.
- Exceptional Customer Service: Our friendly and knowledgeable staff is dedicated to providing personalized attention and resolving any concerns you might have.
Experience the Keep Self Storage Difference
We go above and beyond to ensure a seamless and stress-free self-storage experience for our valued customers. Our commitment to affordability, convenience, and exceptional service has earned us the trust and loyalty of countless Pittsburgh residents. Choose Keep Self Storage for a reliable and hassle-free storage solution you can count on.
Overall Experience
The reviews for Keep Self Storage are mostly positive, with several customers praising the facility's cleanliness, security, and staff. However, one customer had a negative experience with the company's cancellation policy.
Cleanliness and Security
The majority of reviewers praised the facility's cleanliness and security. Many noted that the units were clean, well-lit, and secure. Some even mentioned that the facility had features like temperature control and reserved loading zones.
Staff and Customer Service
Several customers praised the staff at Keep Self Storage, noting that they were friendly, helpful, and went above and beyond to assist them. Some reviewers mentioned that the staff was knowledgeable and easy to work with.
Cancellation Policy
One reviewer had a negative experience with the company's cancellation policy, citing that it was not clearly explained in the contract and that the company was unwilling to waive the 10-day notice period. This reviewer ultimately decided to let their account go to collections.
Other Comments
Some reviewers mentioned that the facility's posted office hours were not always accurate, and that it took a while to get someone on the phone. However, others praised the facility's convenient monthly autopay option and the ability to access units 24/7.
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