Exceeding Your Expectations is Our Mission
At West Coast Self-Storage, we pride ourselves on being a cut above the rest. With over 15 years of experience in the self-storage industry, we have perfected the art of providing top-notch storage solutions to individuals and businesses alike. Our mission is to exceed our customers' expectations, anticipate their needs, and ensure their satisfaction with the highest quality storage products and services.
Our Services
We offer a wide range of self-storage services to cater to diverse needs. From personal and business storage to wine storage, RV and boat storage, pharmaceutical storage, and commercial storage, we have got you covered. Our facilities are designed to provide a safe, secure, and clean environment for your valuable possessions. We understand the importance of flexibility, which is why we offer month-to-month leases with no long-term agreements or deposits required.
What Sets Us Apart
At West Coast Self-Storage, we take pride in our state-of-the-art facilities that are meticulously maintained to ensure cleanliness and security. Our facilities feature 24-hour digital video surveillance cameras, personalized pin-code access, and highly secure cylinder locks. We also offer climate-controlled storage units to protect your sensitive items from temperature fluctuations.
Our Story
West Coast Self-Storage was founded in 2006 by a group of former Shurgard Self Storage executives who saw a need in the marketplace for a company that offered better self-storage solutions coupled with better customer service. Today, we have grown to become one of the leading self-storage companies on the West Coast, with over 128 managed and owned locations across California, Idaho, Nevada, Oregon, and Washington.
Our Commitment
Our commitment to excellence is reflected in our customer-centric approach. We strive to provide exceptional customer service, and our staff is always happy to assist you with any queries or concerns. We are dedicated to making your storage experience as seamless and Stress-free as possible.
Overview
The reviews are overwhelmingly positive, with 24 out of 25 reviewers giving 5-star ratings. The reviewers praise the staff, facility, and services of Cross-Creek Self-Storage.
Staff and Customer Service
The staff, including Tia, Dane, Elizabeth, Coralyn, Amber, and others, are consistently praised for their helpfulness, kindness, and excellent customer service. They are described as "awesome, " "sweet, " "transparent, " and "top-notch."
Facility and Security
The facility is described as "great, " "clean, " "secure, " and "well-maintained." Reviewers appreciate the climate-controlled units, 24-hour video surveillance, and convenient location.
Recommendations
Many reviewers highly recommend Cross-Creek Self-Storage to friends and family, citing the excellent customer service, clean and secure facilities, and competitive pricing.
Negative Review
The only negative review mentions a problematic manager who was described as a "screamer" and made the reviewer feel threatened.
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