Your trust is our highest priority
At Big Y Storage, we pride ourselves on being independently and locally owned and operated, providing top-notch self-storage options for individuals and businesses alike. Our commitment to exceptional service and competitive pricing has earned us a reputation as the go-to storage solutions provider in Eugene, Oregon. With a state-of-the-art facility located at the Big Y junction at Highway 99, our secure and well-maintained units are equipped to meet the unique storage needs of our customers.
Our Services
As a premier self-storage provider, we offer a wide range of units in various sizes to accommodate everything from small, personal items to large, commercial inventory. Our units range from 5x5 to 30x35 in size, with some available heated for added comfort and security. Whether you're moving, downsizing, or simply need extra storage space, we have the perfect solution for you. With our easy-to-use storage guide, you can quickly determine the ideal unit size for your needs.
Our facility is equipped with cutting-edge security measures, including a secure gate with coded entry, security cameras, and fully fenced and secure property. On-site resident managers are available to assist you, Monday through Saturday, from 9 a.m. to 6 p.m., and our 24-hour security team ensures your belongings are safe and secure at all times.
RV Storage
In addition to our standard storage units, we also offer outdoor storage for larger RVs (10 years old or newer) and trailers. Contact us for pricing and availability information.
Storage Supplies
To help you prepare for your move or storage needs, we stock a wide range of supplies, including locks, plastic wrap, dehumidifiers, boxes, tape, packaging materials, and moving labels. Simply contact us for pricing and availability information.
Auctions
From time to time, we hold auctions to sell the contents of storage units that have been abandoned or unpaid. Check our website for dates, times, and auction information.
Why Choose Us?
At Big Y Storage, we're committed to providing exceptional customer service, competitive pricing, and state-of-the-art storage facilities. With over 500 square feet of storage space available, we're the perfect choice for individuals and businesses looking for a trusted and reliable storage solution. Contact us today to learn more about our services and how we can help you with your storage needs.
Customer Service and Staff
The staff at Big Y Storage is a mixed bag. Some reviewers have had positive experiences with the staff, describing them as friendly, helpful, and professional. However, others have had nightmare experiences, with managers being unprofessional, rude, and even aggressive. Some have been denied access to their storage units, while others have been lied to about fees and payment schedules.
Facility and Amenities
The facility at Big Y Storage is generally considered clean and secure, with competitive prices and a convenient location. Some reviewers have appreciated the autopay feature and the ability to set up their contracts easily. However, others have experienced issues with the gate system, including being denied access to their units outside of regular hours.
Pricing and Billing
Pricing is a major issue at Big Y Storage. Some reviewers have been overcharged or charged for services they didn't receive. Others have been lied to about fees and payment schedules. Additionally, some have been charged for late fees and "pre lien notices" without justification.
Overall Experience
The overall experience at Big Y Storage is highly dependent on the individual's interactions with the staff and the facility. While some have had positive experiences, others have had nightmare experiences that have left them feeling frustrated, angry, and disappointed.
