A place to store, securely.
At Valley River Storage, we are dedicated to providing top-notch storage solutions to individuals and businesses in Eugene, Oregon. Our state-of-the-art storage facility is conveniently located just off Delta Hwy, across from Valley River Center, making it easily accessible to residents and businesses in the area.
Our Commitment to Excellence
We pride ourselves on our commitment to excellence in customer service, cleanliness, and security. Our team of friendly and experienced staff are always available to assist with any queries or concerns you may have. We take pride in maintaining a clean and well-maintained facility, ensuring that your stored items are in a safe and secure environment. Our electronic security gates, camera surveillance, and on-site manager ensure that your valuables are protected 24/7.
A Wide Range of Storage Options
We understand that every individual or business has unique storage needs. That's why we offer a variety of storage unit sizes to suit your specific requirements. From small interior units to large drive-up units, we've got you covered. Our units are designed to accommodate everything from small boxes to large pieces of furniture, and our rates are competitively priced to fit your budget.
Facility Features
Our facility is designed with your convenience in mind. We offer electronic security gates, camera surveillance, and on-site management to ensure the security of your stored items. Our gates are open 7 days a week, giving you access to your unit whenever you need it. We also offer moving and storage supplies, making it easy for you to get your belongings safely stored away.
Our Mission
At Valley River Storage, our mission is to provide a safe, secure, and convenient storage solution for all your needs. We strive to exceed your expectations with our exceptional customer service, clean and well-maintained facilities, and competitive pricing.
Rat Infestation and Poor Customer Service
Multiple reviewers reported a serious rodent problem at the storage facility, with some even mentioning that their belongings were chewed up and covered in feces. The staff seems to be unresponsive to these concerns, with one reviewer stating that they were told that the rat infestation is not their problem.
Excellent Customer Service and Staff
On the other hand, many reviewers praised the friendly and helpful staff, particularly Lauren, who went above and beyond to accommodate their needs. Reviewers appreciated the staff's willingness to help, their promptness, and their courteous behavior.
Facility and Amenities
Reviewers generally found the storage units to be clean, secure, and conveniently located. Some reviewers also appreciated the availability of moving trucks and the ease of rental process.
Issues with Management
A few reviewers had negative experiences with the management, citing rudeness, lack of customer service skills, and unprofessional behavior.
