Treating customers right and getting the job done right
Our Journey & Values
Nilson Van & Storage has been a trusted moving and storage partner for over 70 years. Founded in South Carolina with just two trucks and $500, we've grown into a leading provider of relocation services across the continental United States and internationally. Throughout our journey, we've remained committed to offering exceptional customer service, meticulous attention to detail, and innovative solutions to meet every moving need.
Our Expertise
We offer a comprehensive portfolio of services to ensure a seamless move for individuals, families, businesses, and government agencies.
Specialized Services
- Full Service Residential Moving: Comprehensive packing, transportation, and unpacking services for any distance.
- Corporate Relocation: Efficient and stress-free relocation for employees and employers.
- Commercial & Logistics Moving: Seamless relocation of businesses without interruption.
- Military Relocation: Specialized care and attention for our brave service members.
- International Moving: Expertise in relocating individuals and families worldwide.
Packing & Storage Solutions
We understand the importance of careful packaging and reliable storage solutions. We provide:
- Quality packing materials and customized packing services.
- Detailed inventory documentation.
- Secure and convenient storage options.
Our Commitment
At Nilson Van & Storage, we strive to:
- Exceed customer expectations: We go above and beyond to ensure a positive and streamlined moving experience.
- Provide excellent communication: We keep you updated throughout the process with accurate information and progress reports.
- Handle your belongings with care: We treat your possessions as if they were our own.
- Offer competitive rates: We provide clear and transparent pricing options to fit your budget.
General Experience
The overall experience with this moving company has been mixed, with some customers having a positive experience while others have had a negative one.
Damages and Claims
Several reviewers have reported damages to their property and difficulties with the claims process. Some have mentioned that the company's claims department is dishonest and unresponsive, leading to delays and stress. Damages have included furniture, floors, and even a golf cart.
Packing and Unpacking
Some reviewers have praised the packing and unpacking services, mentioning that the movers were professional, efficient, and took great care of their belongings. However, others have reported that their items were not packed properly, leading to breakages and damage.
Communication
Communication has been a major issue for some reviewers, with some mentioning that the company does not respond to queries and is unhelpful in resolving issues.
Staff and Crew
Some reviewers have praised the staff and crew, mentioning that they were professional, courteous, and hardworking. However, others have reported that the movers were careless and did not take proper care of their belongings.
