Your Peace of Mind is Our Top Priority
A Legacy of Trusted Storage Solutions
Express Storage emerged in 1993 with a vision: to provide exceptional storage solutions backed by integrity, quality, and personalized care. Driven by a deep understanding of our customers' needs, we have proudly built a network of 20 strategically located facilities across Washington State, offering comprehensive storage options for residents and businesses alike.
Exceptional Customer Service - Every Step of the Way
At Express Storage, we prioritize exceptional customer service. Our dedicated team goes above and beyond to ensure a seamless and stress-free experience. We take the time to understand your unique needs, offering valuable advice and personalized recommendations. We understand the importance of peace of mind, which is why we implement rigorous security measures at every facility.
Advanced Technology and Security
Our facilities are equipped with state-of-the-art security features, including comprehensive video surveillance, keypad entry systems, and gated communities. Each facility is meticulously maintained, offering a clean and secure environment for your belongings.
Flexible Storage Solutions for Every Need
We offer a variety of unit sizes to accommodate your specific storage needs, whether you are decluttering your home, storing seasonal items, or managing business inventory. We also provide convenient month-to-month leases with no long-term commitments, allowing you ultimate flexibility.
Beyond Storage: Moving & Packing Supplies and More
To make your move even easier, Express Storage offers a comprehensive selection of moving and packing supplies, including boxes in various sizes, packing materials, and even free U-Haul truck rentals. We are a U-Haul dealer, ensuring you have access to reliable transportation solutions for your move.
Experience the Express Storage Difference
Choose Express Storage for:
- Unparalleled Customer Service: Personalized attention, expert advice, and proactive support.
- Enhanced Security: Advanced security measures and constant surveillance for your peace of mind.
- Flexible Solutions: Month-to-month leases and a variety of storage sizes to meet your unique needs.
- Comprehensive Support: Moving supplies, U-Haul rentals, and other conveniences to make your move smooth and efficient.
Overall Experience
Customers have generally had a positive experience with the storage facility, praising the friendly and helpful staff, clean and secure facilities, and great prices.
Staff and Customer Service
The staff at the facility have been commended for their excellent customer service, with many customers mentioning specific staff members who went above and beyond to help them. The staff are described as friendly, helpful, and informative.
Facilities and Amenities
The facility is reported to be clean, with no pest issues, and offers amenities such as a porta potty and extended hours of operation.
Negative Experiences
However, some customers have had negative experiences, including issues with reservations not being honored, poor communication, and rodent infestations in storage units.
Complaints about Staff and Management
A few customers have reported negative experiences with specific staff members, including a lack of follow-through on commitments and poor customer service. One customer also mentioned that the corporate offices were unhelpful and did not prioritize customer service.
