Your Secure and Convenient Self Storage Solution in Salem, OR
Hyacinth Street Storage offers a secure and convenient self storage solution for residents and businesses in Salem, Oregon. With convenient access, flexible rental options, and a commitment to exceptional customer service, we pride ourselves on providing a stress-free storage experience.
What sets us apart?
At Hyacinth Street Storage, we understand the importance of keeping your belongings safe and accessible. Our state-of-the-art security features and digital access control systems ensure your peace of mind. Additionally, our friendly and knowledgeable staff is available to guide you through the process and answer any questions you have.
Self Storage Units
- Clean and secure units ranging in size from 5x10 to 10x10, perfect for storing a variety of belongings.
- Flexible rental terms, month-to-month options available.
- Various unit sizes to accommodate your unique storage needs.
Additional Services
- Online bill payment for ultimate convenience.
- Digital security cameras for added peace of mind.
- Keypad entry for secure access to your unit.
- Box and packing supplies available for purchase.
Commitment to Customer Satisfaction
We prioritize outstanding customer service and take pride in creating a positive and efficient storage experience. Our dedicated team is always ready to assist you with:
- Friendly and informative staff to guide you through the process.
- Quick and efficient rental process.
- Flexible payment options.
- Responsive customer support.
More than just storage
Beyond simply storing your belongings, we aim to provide a seamless and stress-free experience. We offer convenient access hours, easy online management tools, and helpful resources to make your storage journey as smooth as possible.
Contact us today and discover the advantage of choosing Hyacinth Street Storage for your self storage needs in Salem, Oregon.
Overall Experience
Most reviewers had a positive experience with Hyacinth Street Storage, praising the facility's cleanliness, accessibility, and friendly staff. Many appreciated the convenient location, online payment system, and competitive pricing. Some reviewers also commended the staff's responsiveness and willingness to work with customers.
Staff and Customer Service
The staff at Hyacinth Street Storage received high praise from many reviewers, with some calling them "hella friendly, " "100% professional, " and "very caring." Some reviewers appreciated the staff's proactive approach, such as the manager personally reaching out to discuss concerns.
Facilities and Security
Most reviewers found the facilities clean and well-maintained, with some noting the high fencing and gated access as a positive feature. However, some reviewers suggested improvements, such as adding more cameras and extending gate hours.
Pricing and Value
Some reviewers felt that the pricing was reasonable, especially with online specials. However, a few reviewers expressed concerns about rate increases, with one reviewer noting an 83% increase over four years.
Negative Experiences
A few reviewers had negative experiences, including issues with rate hikes, poor customer service, and unmet expectations. One reviewer had a particularly terrible experience with the manager, who was deemed unprofessional and aggressive.
