Your Personalized Move, Handled with Care
At Arrow Moving and Storage, we are committed to providing the highest level of service to our customers. With over 80 years of experience, we have established ourselves as one of the leading moving companies in the country. We take pride in our roots, having started as a small moving company in Cheyenne, Wyoming, in 1936. Over the years, we have grown and expanded our services to meet the changing needs of our customers.
Our History and Mission
Our mission has remained the same since our inception: to provide high-quality, personalized moving services to residents and businesses. We believe that every customer deserves a hassle-free move, and we strive to meet the unique needs of each individual or business. We are proud to be a Mayflower agent, giving us access to the resources and technology needed to move and store anything.
Our Team
Our team of professional movers is dedicated to providing exceptional service. We require all of our movers to complete 25 hours of classroom training and master 160 moving skills. This training ensures that our staff is equipped to handle any move with precision and care. We also invest in the latest moving equipment and technology, allowing us to provide a seamless moving experience.
Our Process
We believe that our customers should be informed and involved throughout the moving process. Our friendly and knowledgeable staff are always available to answer any questions or concerns. Our process begins with a FREE in-home estimate, where an Estimator will visit your home to assess your moving needs. We will provide you with a binding price quote, so you know exactly how much your move will cost. You will also be assigned a Personal Move Coordinator who will guide you through the moving process and ensure that your expectations are exceeded.
Our Services
We offer a wide range of moving services, including:
- Residential Moving: Local and long-distance moves for individuals and families
- Commercial Moving: Expert relocation services for businesses and corporations
- International Moving: Global relocation services for individuals and businesses
- Specialized Moving: Moves requiring specialized equipment and expertise, such as art moving, piano moving, and IT and electronics moving.
Our Commitment
At Arrow Moving and Storage, we are committed to providing exceptional service, professionalism, and expertise. We believe that every move should be tailored to the unique needs of each customer. We are dedicated to ensuring a smooth, stress-free relocation process.
Our Locations
We have office locations in Colorado Springs, Cheyenne, and San Antonio, providing convenient access to our services throughout the country. Whether you are moving locally or internationally, we are here to help.
Overall Experience
The majority of customers had a positive experience with Arrow Moving and Storage, with most reviewers giving the company 5-star ratings. The company's staff was praised for being professional, courteous, and pleasant, with many reviewers noting that they were on time and took great care of their belongings.
Service Quality
The moving company's movers were described as "amazing" and "efficient" by several reviewers, with some noting that they were willing to go above and beyond to ensure that all items were moved safely and efficiently. The company's packing services were also praised, with several reviewers noting that the packers were careful and thorough.
Communication
The company's communication was a highlight for many reviewers, with several noting that the staff was responsive and kept them informed throughout the move process. This was particularly notable in instances where delays or issues arose, with the company's staff being proactive in addressing concerns and finding solutions.
Few Negative Comments
One reviewer noted that the packers and movers were "very average" in their service, while another reviewer was disappointed with the handling of their household goods, citing damages and losses. However, these negative comments were the exception rather than the rule, and many reviewers praised the company's overall performance.