Your security is our priority
At Guardian Storage, our mission is to provide an extraordinary experience and peace of mind for our customers. We strive to create a safe, secure, and convenient self-storage environment that meets the diverse needs of individuals, families, and businesses.
Our Story
Founded on the principles of exceptional customer service, cleanliness, and security, Guardian Storage has established itself as a leader in the self-storage industry. Our dedicated team of storage experts is committed to providing innovative storage solutions, tailored to meet the unique needs of each customer.
Our Services
At Guardian Storage, we offer a wide range of services designed to make your storage experience stress-free and convenient. Our state-of-the-art facilities feature cutting-edge security features, including digital video recording and passcode-protected entry. We provide climate-controlled interior units, drive-up options, and convenient amenities such as covered loading docks, hassle-free package acceptance services, and moving carts and dollies.
Our Amenities
- Fully gated properties with 24/7 digital video recording
- Passcode-protected entry for added security
- Climate-controlled interior units and drive-up options
- Convenient amenities, including covered loading docks and package acceptance services
- Moving carts and dollies for easy transitions
- FREE truck rental with unit rental
- Online rental and bill pay services for added convenience
- Dedicated maintenance staff for swift support
- Business services for added convenience
Our Commitment
At Guardian Storage, we are committed to providing exceptional service, ensuring that our customers receive the highest level of care and attention. Our team of storage experts is dedicated to making your storage experience smooth, secure, and hassle-free.
Overall Experience
The reviews highlight both positive and negative experiences with Guardian Storage. Some customers praised the helpful staff, clean facilities, and competitive prices, while others were dissatisfied with the price increases, poor communication, and issues with billing.
Positive Aspects
Many reviewers praised the staff, particularly Matt at the Bloomfield location, for providing excellent customer service, being helpful, and going above and beyond to accommodate their needs. The facilities were described as clean, secure, and well-maintained, with convenient features like dolleys and a drive-in loading area.
Negative Aspects
Some customers expressed frustration with price increases, poor communication, and issues with billing. One reviewer was charged for a unit they didn't use, and another experienced difficulties in canceling their unit and obtaining a refund. Some customers also mentioned a lack of on-site staff and a retail store.
